Archives: FAQs

Do I need to create a profile?

It is not necessary to create a profile at The Hunny Pot. If you would like to create a profile at a Hunny Pot store, your purchases can be retained on file for easy purchasing the next time you visit.

Can I order cannabis online?

The Hunny Pot does not sell cannabis products online. However, The Hunny Pot does offer Click & Collect which allows customers to set aside their desired cannabis products online before visiting one of our stores to pick it up.   You can view The Hunny Pot’s up to date menus by visiting the Cannabis tab … Read more

How do I know what product is best for me?

Please visit a Hunny Pot location and speak to one of our knowledgeable budtenders. Our staff is happy to answer any questions and help you choose the right product for you. We offer one-on-one consultations to ensure you leave with the best product for you.

Is there a menu available to view the product?

Yes! You can view The Hunny Pot’s up to date menus by visiting the Cannabis tab on our website and selecting the location you are looking for. The Hunny Pot also has menus displayed in stores.

Are your cannabis products grown in Canada?

We sell a variety of products, which are all grown and made by licensed producers in Canada. However, we purchase these products from the Ontario Cannabis Store. It is not permitted to purchase directly from a licensed producer.

Do you sell concentrates, edibles or topicals?

With the legalization of these products in October 2019, The Hunny Pot now carries Cannabis 2.0 products. These products include; edibles, beverages, vaporizers, topicals and concentrates & extracts.

What accessories do you sell?

In addition to dried flower, pre-rolled joints, oil, capsules, concentrates & extracts, edibles, beverages, and topicals, The Hunny Pot sells vaporizers, vaporizer pens, bongs, water pipes, handheld pipes, papers & filters, grinders, tools & kits, cleaning supplies, storage, trays and infusers.   *Please note that our inventory changes daily and we cannot guarantee any of … Read more

Contact Info

If you have any questions on how to return your item to us, please contact us.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.   If your return is approved, we will initiate a refund to your credit card (or original method of payment). You … Read more

Returns

You have 15 calendar days to return an item from the date you received it.   To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. … Read more

Do the scanners collect personal information?

Customers have a choice at reception to scan their ID or not. Customers can request not have their ID scanned, and The Hunny Pot team would be happy to check IDs manually. The scanners can easily create a profile for future purchasing purposes.

What form of ID do you accept?

To enter any of The Hunny Pot locations, each customer will need one piece of valid government-issued photo ID. IDs from outside of Canada may be accepted. Photos or printouts of IDs will not be accepted. Please see below valid IDs accepted at The Hunny Pot: – Ontario Driver’s Licence – Ontario Photo Card – … Read more

Is your store accessible?

All Hunny Pot locations are accessible. Please see further details regarding accessibility for 202 Queen Street W, Toronto. 202 Queen Street W, Toronto: This location is four floors with stairs. At this time, we have a temporary accessibility ramp that provides access to the entrance for those with accessibility needs. We also have the ability … Read more

Why do you scan IDs at the reception?

Scanning ID’s is not mandatory. Scanning ID’s is a core of our responsible retailing initiative to ensure minors do not gain entry to our stores or purchase product. In addition to ensuring all customers are over 19, scanning ID’s also helps to alleviate wait times by quick checking the ID is valid and government-issued. The … Read more

What types of products do you currently sell at The Hunny Pot?

The Hunny Pot sells a range of products in compliance with government regulations and includes dried flower, pre-rolled joints, oil, capsules, concentrates & extracts, edibles, beverages, and topicals. The Hunny Pot also sells a variety of accessories including vaporizers, vaporizer pens, bongs, water pipes, handheld pipes, papers & filters, grinders, tools & kits, cleaning supplies, … Read more

What are you hours of operation?

Hours of Operation are as follow:   202 Queen Street West   Monday – Wednesday: 9:00am-9:00pm Thursday – Saturday: 9:00am-10:00pm Sunday: 10:00am – 7:00pm   2591 Yonge Street   Monday – Wednesday: 9:00am-9:00pm Thursday – Saturday: 9:00am-10:00pm Sunday: 10:00am – 7:00pm   2103 Yonge Street   Monday – Wednesday: 9:00am-9:00pm Thursday – Saturday: 9:00am-10:00pm Sunday: … Read more

Where are you located?

The Hunny Pot has multiple locations: 198 Queen Street West, Toronto 2903 Dundas St West, Toronto 2103 Yonge Street, Toronto 2591 Yonge Street, Toronto 1505 Guelph Line, Burlington 40 Centennial Parkway N, Suite 5, Hamilton All of our locations are open for walk-ins, pickup, or delivery across Toronto, the GTA, Burlington, and Hamilton areas!   … Read more

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