I have a complaint about the quality or amount of product I received, what do I do?

Every cannabis product sold at The Hunny Pot comes from The Ontario Cannabis Store. The Hunny Pot does not have the ability for quality control. If you have a complaint about a specific product from a licensed producer or would like to provide further feedback to the Ontario Cannabis Store, please fill out the provided … Read more I have a complaint about the quality or amount of product I received, what do I do?

Contact Info

If you have any questions on how to return your item to us, please contact us.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.   If your return is approved, we will initiate a refund to your credit card (or original method of payment). You … Read more Refunds

Returns

You have 15 calendar days to return an item from the date you received it.   To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. … Read more Returns